Privacy Policy
Last updated: December 13, 2025
Our Commitment to Your Privacy
RailVista Torrington Fence Builders respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
Information We Collect
We collect information that you provide directly to us when you:
- Request a quote or estimate for fencing services
- Contact us via phone, email, or contact form
- Schedule a consultation or service appointment
- Sign a contract for fence installation or repair
This information may include your name, address, phone number, email address, property details, and project specifications.
How We Use Your Information
We use the information we collect to:
- Provide you with accurate estimates and quotes
- Schedule and complete your fencing project
- Communicate with you about your project status
- Send invoices and process payments
- Improve our services and customer experience
- Respond to your questions and support requests
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who assist us in operating our business (such as payment processors)
- When required by law or to respond to legal requests
- To protect our rights, property, or safety, or that of our customers or others
Cookies and Tracking
Our website may use cookies and similar tracking technologies to improve your browsing experience. Cookies are small files stored on your device that help us understand how you use our site. You can control cookie settings through your browser preferences.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Project records and contracts are typically retained for a minimum of seven years for warranty and tax purposes.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate information
- Request deletion of your information (subject to legal requirements)
- Opt out of marketing communications
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
RailVista Torrington Fence Builders
18 Christine St, Torrington, CT 06790
Phone: (860) 294-8309
Email: support@torringtonfencing.com